Shipping policy

Below is a standard Shipping Policy agreement tailored for Pink Dolphin (pinkdolphin.shop). You can copy and edit the bracketed placeholders to match your specific carrier and fulfillment details.

Shipping Policy

Last updated: [Date]

Thank you for visiting and shopping at Pink Dolphin (pinkdolphin.shop). The following terms and conditions constitute our Shipping Policy.

1. Order Processing Time

  • All orders are processed within [1–3] business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped, along with a tracking number.

  • High order volumes or holiday periods may occasionally delay processing times. If there is a significant delay in the shipment of your order, we will contact you via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Option Estimated Delivery Time Cost
Standard Shipping [3–7] Business Days [$X.XX / Free over$XX]
Expedited Shipping [1–3] Business Days [$X.XX]

Delivery times are estimates and start from the date of dispatch, not the order date. Unexpected carrier delays (e.g., severe weather) are outside our control.

3. Domestic & International Shipping

  • Domestic Shipping: We ship to addresses within [Your Country/Region]. We [do / do not] ship to P.O. Boxes or APO/FPO addresses.

  • International Shipping: We [offer / do not offer] international shipping.

    • Customs, Duties, and Taxes: Pink Dolphin is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

4. Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking information will normally activate within [24–48 hours].

5. Missing, Lost, or Damaged Packages

  • Pink Dolphin is not liable for products damaged or lost during transit if incorrect shipping details were provided at checkout.

  • If you received your order damaged, please contact the shipment carrier to file a claim or reach out to our support team immediately with photos of the damaged goods and packaging. Please save all packaging materials and damaged goods before filing a claim.

6. Contact Us

If you have any questions about this Shipping Policy or the status of your order, please reach out to us: